Our Promise

Coffee Kind is dedicated to the curation of roasters, equipment, and resources within the specialty coffee industry. We are also committed to easy, painless customer service and are proud to stand behind the CK Promise.

 

Roasted to Order  |  Price Match Guarantee  |  Money Back Guarantee  |  Safe & Secure  |  Clear Pricing

 


Roasting Coffee KindRoasted to Order

All coffee ordered through CoffeeKind.com will be roasted to order and guaranteed fresh when shipped. Coffee is shipped within 48 hours of being roasted.

 

When you place an order on CoffeeKind.com, roasters receive a shipping label and your order information. At the same time, you'll receive a shipping confirmation number that you can use to track your coffee package. Your order will be placed into the same order stream as the roaster's regular orders. Once your coffee is roasted, it'll be shipped from the roaster to you via USPS Priority (2-3 days) or UPS ground (3-5 days).

 

 

Price Match Guarantee

If you find a lower price advertised for the same product on another U.S.-based website, we will match it. Double-check that the product qualifies and then send proof of the price to us.

 

 

Money Back Guarantee

If at any time you are unsatisfied with your purchase, please do not hesitate to contact us at support@coffeekind.com. If you are unhappy with a product, please check the manufacturer's warranty first to make sure you qualify for a refund. Any non-coffee products that are sold and shipped from Coffee Kind will include the Money Back Guarantee, which allows you a full refund for nearly any reason. Be sure to read our Shipping and Returns Policy for full details.

 

 

Safe & Secure

Your order is protected by Secure Sockets Layer (SSL) software, which encrypts your payment information. We reveal only the last four digits of your credit card numbers when confirming an order. We are certified by McAfee for security. We do not store credit card information and we promise not sell your personal information to any third-parties.

 

 

Clear Pricing

The price you see on CoffeeKind.com is what you pay; there is no sales tax charged on any order (except for South Carolina residents). Possible price additions include shipping and returns.