I ordered a 2 lb back of Klatch belle espresso. Well I got two 12 oz packages. I emailed Roaste and they immediately responded. They offered a resolution of another 12 oz package of what ever I wanted. They have excellent customer service and they are allowing me to get another discount by telling you about it. Well what good marketing is that! I would call that a win win situation. It will just keep me coming back.

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Comments

Submitted by wakeknot on
this story is exactly what people have come to expect from Roaste. I almost wish they'd make a mistake with my order!

That is very nice of Roaste.com . I have also have very good experience through Roaste.com and it has become a website I visit very often!

The Roaste Experience

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I ordered a 2 lb back of Klatch belle espresso. Well I got two 12 oz packages. I emailed Roaste and they immediately responded. They offered a resolution of another 12 oz package of what ever I wanted. They have excellent customer service and they are allowing me to get another discount by telling you about it. Well what good marketing is that! I would call that a win win situation. It will just keep me coming back.

Category: BLOG

nice!

February 12, 2012 | by sontondaman

That is very nice of Roaste.com . I have also have very good experience through Roaste.com and it has become a website I visit very often!

Excellent coffee and good

December 6, 2011 | by intrepid510

Excellent coffee and good service makes this site a no brainer.

universal acclaim

November 8, 2011 | by wakeknot

this story is exactly what people have come to expect from Roaste. I almost wish they'd make a mistake with my order!

Belle of the Ball

September 6, 2011 | by EricBNC


I like this one a lot - Dolce is another good one!

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